Hoarding is often a complicated and difficult situation. It takes deep trust between us and the client in order to be successful at cleaning the property. Many companies simply won’t take the time to develop that necessary trust.
Our Chicagohoarding cleaning technicians are highly-skilled professionals with unmatched compassion, discretion, and experience for the most challenging hoarding cleaning jobs.
We are here for you when you need us for any Chicago hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Chicago team member who is ready to help.
An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
2
We are mindful of personal property and valuables
Our technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
3
Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.
THE Chicago Hoarding Cleanup TEAM Near You
Help first. Discretion always.
Following up first responders, we’re the last to leave, having discreetly restored the space so those affected can begin to move forward.
Dawn Muir
Owner
Dawn Muir is the owner of the first Bio-One certified woman-owned business, Bio-One of Chicago. She is a mother of four and works full time as the Chief Financial Officer for Barrington Hills Country Club (yes, two full-time jobs). Originally from St Charles, Missouri, Dawn has lived almost all her life in Chicago. She graduated from University of Kansas with a double major and earned her MBA in Finance from De Paul University (while pregnant with her youngest daughter). She opened her Bio-One franchise in February of 2015. "Help First, Business Second" is the reason Dawn and Bill Muir own and operate Bio-One of Chicago.
Bill, Mike and Joe are phenomenal men and biohazard cleaners. My husband and I had mice in our house. Usually it's no big deal. We would get 1, put out the glue traps and in a day or 2, it was caught. Never to see another until the next year. In fact, for the last few years, we had zero. Last year was traumatic. We had more than one and they were avoiding the sticky traps. Unlike the other mice, they were way more active. We moved out of our home for awhile. We ended up calling pest control who came out and did a wonderful job. Then I thought we needed the house cleaned and sanitized by professionals. We couldn't do it ourselves as I am immunocompromised and have really bad asthma and my husband couldn't either. I did my internet research and came across Bio One. I spoke to Bill and we spoke as friends. Wasn't expecting that. I had called other companies who never called back or spoke to me like business as usual. Let me point out, I don't mind that. These days customer service is rare. I don't expect chit chat. I don't expect niceties. I do expect you to do your job.Bill sold me when we talked. I believe that he believes in knowing your client, if at all possible. Also, treating you with kindness and dignity. It was Mike who came to my house to look at the "damage" aka mice poop. He thoroughly explained what the process would be, how long, etc. He also answered all my questions. I got an estimate via email of the charges later. Let me say, because of Bill and Mike I went with their service. There is another company that would have charged me less but I feel like they didn't care about my husband and me and my concerns. If they didn't care about that then that attitude would carry to their service. Mike and Joe came to clean and sanitize. It took a few hours, it wasn't all day. (My home is @1000sqft) They had said one, maybe two days. I was shocked. I was more shocked when I went from room to room and saw NO mouse feces and even some of the things I had strewn around my house kinda "organized." They went above and beyond. Mike, Joe and I ended up just talking after and I was relieved. Having pests in your home causes embarrassment. It makes you feel dirty even though it may not be your fault. I did not feel judged or uncomfortable with Mike and Joe. I felt like they were here to help us. As one human would do for another. Go to their website, bioonechicago.com to see all the biohazard services they do and how you can contact them. You will not be disappointed. Bill, Mike and Joe are extraordinary people and will give you extraordinary results. They are also fair about their pricing. The only disappointment I had is that I didn't get to meet Bill. He's a hoot and a half!!
Jill Stewart Lohmann, Cook County, 04/2022
Bio-One's team were an incredible godsend during an extremely difficult and traumatic event. their communication is top notch, and they clearly lay out what they can provide for you or your family. they have a variety of services, but each job is met with genuine care and concern. Bill and his other team members are absolutely Wonderful people, patient and kind and hard working.
Dani Romero, Cook County, 8/17/2023
I've got to be honest, I never wanted to have to work with a company who does what these guys do. I don't think anyone does, but I'm so glad it was them. Discretion, transparency, professionalism... These guys nailed it. I'm one of the biggest skeptics of people these days for good reason, there are a lot of people out to make a dollar without regard for who they crush on the way and these guys are NOT THOSE GUYS. I know I'll need to use their skills again in a few years and they'll be the first ones I call. They'll be the only ones I call. 5 stars all day every day. Thank you guys!
Stephen Pons, Cook County, 7/1/2022
Bill Muir and I met a few years ago. I have referred him to many people. Today he is doing work in my house, so grateful to know that the flood damage from the fish tank will be taken care of and my house will be whole once again.
Mary Erlain, Cook County, 09/25/2018
Crew did a great job cleaning my basement after a sewage back up… And Bill made the estimate process super easy too. Will definitely use again if needed in the future!!!!
Linda Fee, Cook County, 10/4/2022
Easy to work with, impeccable work, friendly, and compassionate. They totally transformed and resolved an extremely difficult situation and I am so very grateful. I highly recommend them!
Kristie, Cook County, 3/1/2025
Bill and his team were great! Handled the hoarder situation professionally and respectfully. Thanks so much!
Brenda p, Cook County, 5/1/2024
Highly recommend working with this company. Very honest and great people.
Justin Folts, Cook County, 11/1/2022
COMMUNITY
We call Chicago and surrounding areas home.
Where we serve
Bio-One of Chicago is owned and operated locally by Dawn Muir. He is from West Chicago and his office serves Chicago.
Why we’re here
The Chicago deserves the best in hoarding cleaning. And the best requires a local team that understands the ins and outs of the community it serves. Bio-One of Chicago is here ready to help.
