Thank you for trusting us.
We're ready to serve you!

Bio-One was a godsend in a time of need - quick, efficient, and most importantly kind during some of the worst days of my life. Everyone who came to safely clear the hazardous remains of a family member went above and beyond to ensure the job was done and to provide support to me and my family. I cannot recommend this service enough, should you have the misfortune to need it.

Unfortunately I was not able to hire them based on requirements on my own end, but they had EXCELLENT customer service with me, went above and beyond explaining the process and what needs to be done.

The Zapata brothers are fantastic. Incredibly professional and know their stuff. They are responsive and open to any questions imaginable about their trade.

These guys right here are doing some amazing work! I was so touched by the initial call with Joe who expressed sincere concern for our situation and genuinely comforted us. May these brothers be blessed, guided, and protected by Our Heavenly Father. Their honorable public service careers before embarking on this franchise speaks volumes about their qualification, let alone becoming certified in the collective aspects that make up the unique line of business. Professionals all the way! Equip with all the necessary knowledge, Strong and experienced to handle the most unfathomable situations. Human beings, amazing human beings, with copious amounts of empathy and compassion. Rare, underrated and under recognized. Definitely EL PASO STRONG! The very epitome of the phrase. I am so grateful for the encounter and look forward to doing business with them. I will gladly promote them and would love to nominate them for El Paso Texas number one best business in town. A model example of what a business should be.

Huge thanks to Matt from Bio One, also Rigo for setting it up. Matt was thorough and professional and friendly. Highly recommend these guys for sensitive situations like what we went through. Thank you both.

I highly recommend this company!! Their quality of customer service is exceptional.. They truly stand by their motto Help first, Business later. One of my family members was in a terrible predicament with a deadline. I called Bio-One El Paso and spoke to Mr Jose Zapata. He took the time to hear our situation, discuss the matter and work quickly with us to resolve our issue within 24 hours. They are truly caring and responsive. They are a great group of people who care about their customers. Thank you to Joe and his staff for helping my family We will forever be grateful!!

Thank you, Zapata Brothers! My Granddaughters are members of a Cheer Team that’s been ravaged by influenza and respiratory illnesses, after the Holidays. There are several groups that belong to this organization and they compete locally, regionally, and also at national competitions by invitation. After numerous discussions about the root causes of contagion and continuous illness within each team, my daughter contacted Joe Zapata and asked for his thoughts about the problem. Bio-One came to the gym, assessed the facility, and immediately sprang into action. They expertly disinfected all surfaces and equipment and they made some recommendations to eliminate the problems that were being experienced. The Zapata Brothers donated their services and everyone appreciates their goodwill gesture and their excellent service. Triple Threat Cheer thanks and salutes you, BIO-ONE of El Paso!

100 % HIGHLY RECOMMEND the services of Bio-One. Super long review but these guys deserve it. I was unexpectedly handed a very bad, messy situation. I found Bio-One online and submitted a service request through their website. I was promptly contacted by Joe. I was surprised because it was late but relieved. He was nonjudgmental, professional, empathetic, and kind. Let's face it, the reasons they need to be called aren't the best. He explained their process and we agreed on a day for an initial assessment of the property. John met me at the property. He was prompt and extremely professional. He did the assessment and gave his professional opinion. He was nonjudgmental and honest. He will level with you, no-nonsense. For these guys, there is a standard they hold themselves to. They are extremely hard working no matter the situation or what the situation brings. They will push through it all. Any questions, or concerns, they will address it all until you are satisfied. They will ask you for your expectations, and any wishes like items to look for and save. Joe and John will give you the truth and reality of the situation. They will not lead you on and lie. I was able to put complete trust into their process. Sometimes you have to realize that items cannot be saved. If you ask their opinion, they will give it to you. That quality alone was extremely helpful. This situation was highly stressful and unexpected so honesty and reality checks were greatly appreciated. I have to give a shout-out to The A-Team- Larry, Eric, and Kayla. They were awesome and so professional! The clean-up required took longer than expected. I was completely fine with the timeline because when they show up they work and they work hard. They will not cut corners and continue to work on a problem until it is resolved. If there is something that is not in their area of expertise they will level with you and point you in the right direction. I was able to leave and take care of other issues that arose with complete confidence in The Bio-One Team and never did they disappoint. If any questions came up, they would promptly contact me or I would call them. Amazing communication. I could not believe the end results. The difference was night and day. They are absolute miracle workers. The pricing was reasonable but their work is priceless. So much of it is pure labor. Hard labor and they never complain, never make excuses. Their work ethic is admirable. All team members have outstanding personalities and they turn a terrible situation into a positive experience. I can never thank them enough for what they did, what they accomplished. I am so glad I found Bio-One and would recommend them to anyone in need of their specialty services BAR NONE. Joe and John are highly respectable individuals who served our country and now serve the community, very down to Earth! We are lucky to have them running Bio-One in El Paso. ❤️

Very professional would definitely recommend. Will be using their service again!

Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!