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What's Next:
If this is an emergency, please call our office immediately for the quickest response possible 915-588-2934
One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
If needed, Bio-One of El Paso will also work directly with your insurance company and start the claim process for you.
You Can Count On
Compassion
Experience
Respect
The Zapata brothers are fantastic. Incredibly professional and know their stuff. They are responsive and open to any questions imaginable about their trade.
VALERIE JOJOLA MOUNT, El Paso, 9/1/2024
They did such an amazing job on my garage . It was a total mess but they took care of the job and left it super clean and disinfected. I will for sure use them again!
Catherine Montez, El Paso, 4/1/2024
I hired Rigo and his crew over a year ago right before Covid for a lot of reasons and they did everything for me. They became family to me really quickly and I’ll never take that back it’s a really great relationship these people do everything and I love them back for all the hard work. After a few months apart I needed more work done to get out of my home and tomorrow they did that for me and I realize that is not their main job but they did it anyway for me that’s a step up their standup people Rigo and everybody in his crew I adore everybody. I would absolutely recommend them for any job I trust him wholeheartedly and that will never waiver ever I am a lifelong friends
Rachel Mohrhauser, El Paso, 03/11/2021
I highly recommend Bio-One of El Paso. Joe and John were absolutely wonderful to work with, responsive, professional and answered all of my questions without hesitation. I truly appreciated working with them and if ever needed again, I wouldn't hesitate to call them.
Michele Miller, El Paso, 2/1/2025
PHENOMENONAL!!!! Professional, compassionate, friendly, efficient, effective, timely, communicative, honest, and a good work ethic! Shout out and thank you to John, Joe, Eric, Larry and the entire Bio One team and their affiliates! Well worth more than five stars. Bottom line: There pricing is reasonably affordable and they are willing to work with you on payment options. You could hire a cheaper company. However, the quality and care you receive from the BioOne team, is priceless. With grace and compassion, they make an extremely stressful situation more managable. They not only do the job but share resources, information and conversations to create sustainable changes. They are happy people and a joy to work with! I was visiting a parent from out of town. I called Bio One for hoarding clean up of their house. John answered my phone call immediately and was able to come assess the house three hours later. My parent kept explaining and apologizing as we walked through the house. John was kind and compassionate, listened to them and was nonjudgemental. He made my parent feel understood, validated, and safe. My parent trusted John and relaxed. THIS WAS KEY for them to find the courage to say yes to John and Bio One cleaning the hoard out. John also noticed (my grandfather's) veteran items and as a veteran himself connected with my parent on this topic and offered us a wonderful military discount. As I was in town for a short time, John and his team were flexible with my schedule and I was able to book a cleaning ASAP. John and Joe were outstanding with communication over the next few days. I recommend using color-coded Post-It notes for labeling items in hoarding house situations. My parent and I went through the house and labeled items with the word ""keep"" on orange notes, ""trash"" on pink notes, etc. This helped my family and the team go quickly through the job. Three days later when the team came they were amazing with communicating with me over text and phone calls. They asked questions, brought up any issues to my attention, kept me informed of where they were with their work. My parent had dogs and without asking, Larry (Bio One team) took care of them. He made sure they had water, shade, snacks and plenty of love! Eric noticed my parent's lawn movers and without judging the multiple amounts, connected with my parent on small engine repairs. Overall, Bio One comes with my highest recommendation. Two months later seeing the mental transformation and awareness of my parent is a gift. My family is motivated to make life long changes and to me that's worth everything. I would hire the El Paso Bio One team in a heartbeat. This is the first review I have posted because the results were life-changing!!!
Vic F, El Paso, 10/1/2024
I highly recommend this company!! Their quality of customer service is exceptional.. They truly stand by their motto Help first, Business later. One of my family members was in a terrible predicament with a deadline. I called Bio-One El Paso and spoke to Mr Jose Zapata. He took the time to hear our situation, discuss the matter and work quickly with us to resolve our issue within 24 hours. They are truly caring and responsive. They are a great group of people who care about their customers. Thank you to Joe and his staff for helping my family We will forever be grateful!!
enid coutino, El Paso, 10/1/2023
Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!
Susan Smith, El Paso, 05/04/2018
Rigo Melendez and his crew were wonderful! Not only did they do a great job cleaning the space, but they were great at communicating, and incredibly kind and non-judgmental during a difficult time with my mom. Highly recommend! They went above and beyond to help us.
Melissa Hernandez, El Paso, 3/1/2022
Definitely the best in El Paso and very professional. Would recommend to anyone !
Brenda Rosales, El Paso, 2/1/2024
We had the BioOne team come out and talk to our high school students about what they do. It was a learning experience for all the kids and the teachers. Lots of great questions and lots of great knowledge that most of us would never consider on a daily basis. Would definitely have them visit our campus again.
Luis Villalobos, El Paso, 9/1/2024
After 20+ years in this industry, we know what works