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I had a rental property that a serious hoarding situation was found when the tenants were evicted. I did not live local to the property so finding a cleaning company to take care of the mess was difficult. Rigo responded quickly to my inquiry for assistance. There was availability right away. Rigo and his team took three days to clean out the property. There was a lot of stuff in there. I appreciate the communication, the speed and thoroughness of his crew, I recommend him and his for large clean up needs you may have! Thank you again Rigo and team!

PHENOMENONAL!!!! Professional, compassionate, friendly, efficient, effective, timely, communicative, honest, and a good work ethic! Shout out and thank you to John, Joe, Eric, Larry and the entire Bio One team and their affiliates! Well worth more than five stars. Bottom line: There pricing is reasonably affordable and they are willing to work with you on payment options. You could hire a cheaper company. However, the quality and care you receive from the BioOne team, is priceless. With grace and compassion, they make an extremely stressful situation more managable. They not only do the job but share resources, information and conversations to create sustainable changes. They are happy people and a joy to work with! I was visiting a parent from out of town. I called Bio One for hoarding clean up of their house. John answered my phone call immediately and was able to come assess the house three hours later. My parent kept explaining and apologizing as we walked through the house. John was kind and compassionate, listened to them and was nonjudgemental. He made my parent feel understood, validated, and safe. My parent trusted John and relaxed. THIS WAS KEY for them to find the courage to say yes to John and Bio One cleaning the hoard out. John also noticed (my grandfather's) veteran items and as a veteran himself connected with my parent on this topic and offered us a wonderful military discount. As I was in town for a short time, John and his team were flexible with my schedule and I was able to book a cleaning ASAP. John and Joe were outstanding with communication over the next few days. I recommend using color-coded Post-It notes for labeling items in hoarding house situations. My parent and I went through the house and labeled items with the word ""keep"" on orange notes, ""trash"" on pink notes, etc. This helped my family and the team go quickly through the job. Three days later when the team came they were amazing with communicating with me over text and phone calls. They asked questions, brought up any issues to my attention, kept me informed of where they were with their work. My parent had dogs and without asking, Larry (Bio One team) took care of them. He made sure they had water, shade, snacks and plenty of love! Eric noticed my parent's lawn movers and without judging the multiple amounts, connected with my parent on small engine repairs. Overall, Bio One comes with my highest recommendation. Two months later seeing the mental transformation and awareness of my parent is a gift. My family is motivated to make life long changes and to me that's worth everything. I would hire the El Paso Bio One team in a heartbeat. This is the first review I have posted because the results were life-changing!!!

Thank you, Zapata Brothers! My Granddaughters are members of a Cheer Team that’s been ravaged by influenza and respiratory illnesses, after the Holidays. There are several groups that belong to this organization and they compete locally, regionally, and also at national competitions by invitation. After numerous discussions about the root causes of contagion and continuous illness within each team, my daughter contacted Joe Zapata and asked for his thoughts about the problem. Bio-One came to the gym, assessed the facility, and immediately sprang into action. They expertly disinfected all surfaces and equipment and they made some recommendations to eliminate the problems that were being experienced. The Zapata Brothers donated their services and everyone appreciates their goodwill gesture and their excellent service. Triple Threat Cheer thanks and salutes you, BIO-ONE of El Paso!

An insurmountable task was quickly turned to surmountable. Rigo Melendez and his team responded to our plea for help. My father-in-law passed away and we needed to quickly clear out his house before we left town. Bio-One worked to clear all of the furniture, clothing, food and knick knacks. During the process, they checked in with us to determine if something was valuable or if we wanted to keep an item. The items in the house went to Food Finders, Salvation Army and other charities. We have a receipt for the household goods from each place. We can breathe again knowing that the insurmountable is finished.

Huge thanks to Matt from Bio One, also Rigo for setting it up. Matt was thorough and professional and friendly. Highly recommend these guys for sensitive situations like what we went through. Thank you both.

I have used Bio One on many occasions and they have always performed above and beyond. Rigo is always willing to help and work out any obstacles I may encounter. I am very grateful for what he does and continues to do.

Thank you Rigo and crew for all you did today. Given the situation, everyone was very comforting and professional. Great work at a reasonable price and done right. Y’all rule.

I hired Rigo and his crew over a year ago right before Covid for a lot of reasons and they did everything for me. They became family to me really quickly and I’ll never take that back it’s a really great relationship these people do everything and I love them back for all the hard work. After a few months apart I needed more work done to get out of my home and tomorrow they did that for me and I realize that is not their main job but they did it anyway for me that’s a step up their standup people Rigo and everybody in his crew I adore everybody. I would absolutely recommend them for any job I trust him wholeheartedly and that will never waiver ever I am a lifelong friends

These guys right here are doing some amazing work! I was so touched by the initial call with Joe who expressed sincere concern for our situation and genuinely comforted us. May these brothers be blessed, guided, and protected by Our Heavenly Father. Their honorable public service careers before embarking on this franchise speaks volumes about their qualification, let alone becoming certified in the collective aspects that make up the unique line of business. Professionals all the way! Equip with all the necessary knowledge, Strong and experienced to handle the most unfathomable situations. Human beings, amazing human beings, with copious amounts of empathy and compassion. Rare, underrated and under recognized. Definitely EL PASO STRONG! The very epitome of the phrase. I am so grateful for the encounter and look forward to doing business with them. I will gladly promote them and would love to nominate them for El Paso Texas number one best business in town. A model example of what a business should be.

Dependable and reliable service.