Bio-One of El Paso Hoarding Logo

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What's Next:

  • If this is an emergency, please call our office immediately for the quickest response possible 915-588-2934.
  • One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
  • A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
  • Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
  • Your satisfaction is important! We will schedule a walk-through at your convenience to make sure your goals are met.

You Can Count On

Compassion
Experience
Respect
decontamination and biohazard cleaning services reviews
Customer Review Rating
Such a pleasure working with the team!! Professional, clean, and well priced. I would highly recommend them if you need a dirty job done.
Maribel Lujan, El Paso, 4/1/2025
decontamination and biohazard cleaning services reviews
Customer Review Rating
I have used Bio One on many occasions and they have always performed above and beyond. Rigo is always willing to help and work out any obstacles I may encounter. I am very grateful for what he does and continues to do.
Richard, El Paso, 05/01/2021
decontamination and biohazard cleaning services reviews
Customer Review Rating
An insurmountable task was quickly turned to surmountable. Rigo Melendez and his team responded to our plea for help. My father-in-law passed away and we needed to quickly clear out his house before we left town. Bio-One worked to clear all of the furniture, clothing, food and knick knacks. During the process, they checked in with us to determine if something was valuable or if we wanted to keep an item. The items in the house went to Food Finders, Salvation Army and other charities. We have a receipt for the household goods from each place. We can breathe again knowing that the insurmountable is finished.
Gail Meredith, El Paso, 07/20/2018
decontamination and biohazard cleaning services reviews
Customer Review Rating
Thank you Rigo and crew for all you did today. Given the situation, everyone was very comforting and professional. Great work at a reasonable price and done right. Y’all rule.
Farrokh Farrokhnia, El Paso, 07/16/2020
decontamination and biohazard cleaning services reviews
Customer Review Rating
Bio-One was a godsend in a time of need - quick, efficient, and most importantly kind during some of the worst days of my life. Everyone who came to safely clear the hazardous remains of a family member went above and beyond to ensure the job was done and to provide support to me and my family. I cannot recommend this service enough, should you have the misfortune to need it.
Elaine Hoffmeister, El Paso, 01/31/2018
decontamination and biohazard cleaning services reviews
Customer Review Rating
PHENOMENONAL!!!! Professional, compassionate, friendly, efficient, effective, timely, communicative, honest, and a good work ethic! Shout out and thank you to John, Joe, Eric, Larry and the entire Bio One team and their affiliates! Well worth more than five stars. Bottom line: There pricing is reasonably affordable and they are willing to work with you on payment options. You could hire a cheaper company. However, the quality and care you receive from the BioOne team, is priceless. With grace and compassion, they make an extremely stressful situation more managable. They not only do the job but share resources, information and conversations to create sustainable changes. They are happy people and a joy to work with! I was visiting a parent from out of town. I called Bio One for hoarding clean up of their house. John answered my phone call immediately and was able to come assess the house three hours later. My parent kept explaining and apologizing as we walked through the house. John was kind and compassionate, listened to them and was nonjudgemental. He made my parent feel understood, validated, and safe. My parent trusted John and relaxed. THIS WAS KEY for them to find the courage to say yes to John and Bio One cleaning the hoard out. John also noticed (my grandfather's) veteran items and as a veteran himself connected with my parent on this topic and offered us a wonderful military discount. As I was in town for a short time, John and his team were flexible with my schedule and I was able to book a cleaning ASAP. John and Joe were outstanding with communication over the next few days. I recommend using color-coded Post-It notes for labeling items in hoarding house situations. My parent and I went through the house and labeled items with the word ""keep"" on orange notes, ""trash"" on pink notes, etc. This helped my family and the team go quickly through the job. Three days later when the team came they were amazing with communicating with me over text and phone calls. They asked questions, brought up any issues to my attention, kept me informed of where they were with their work. My parent had dogs and without asking, Larry (Bio One team) took care of them. He made sure they had water, shade, snacks and plenty of love! Eric noticed my parent's lawn movers and without judging the multiple amounts, connected with my parent on small engine repairs. Overall, Bio One comes with my highest recommendation. Two months later seeing the mental transformation and awareness of my parent is a gift. My family is motivated to make life long changes and to me that's worth everything. I would hire the El Paso Bio One team in a heartbeat. This is the first review I have posted because the results were life-changing!!!
Vic F, El Paso, 10/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Dependable and reliable service.
Darcy Medrano, El Paso, 9/1/2023
decontamination and biohazard cleaning services reviews
Customer Review Rating
Definitely the best in El Paso and very professional. Would recommend to anyone !
Brenda Rosales, El Paso, 2/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
I didn’t know what to expect when I contacted Bio One, but quickly realized it was the best thing that I could have done! Bio One responded quickly, to what I can only describe as a harrowing experience! The whole team was quick to react, knowledgeable, and efficient. As sensitive as the issue was they knew how to be professional and acted accordingly to where all parties benefited. I would highly recommend Bio One, should you encounter a similar situation!
Kimberly Contreras, El Paso, 3/1/2025
decontamination and biohazard cleaning services reviews
Customer Review Rating
They did such an amazing job on my garage . It was a total mess but they took care of the job and left it super clean and disinfected. I will for sure use them again!
Catherine Montez, El Paso, 4/1/2024
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