Thank you for trusting us.
We're ready to serve you!

A while back I had some rats take up residence in my garage, which is giant and mostly unused other than as a storage space. I had pest control come help me eliminate the guests but their party signs remained. After diligent research on safely handling rat droppings, I suited up with my $100 of PPE and gear and went to get to work on what I thought would be an unpleasant but manageable Sunday afternoon task. Thirty minutes in, I was ugly-crying into my half-face respirator mask on the garage floor, and clicked the first result that came up on a google search for help. I am beyond grateful that I ended up with the team that came to help a few days later. They were the most incredibly combination of compassionately kind, and masterfully, efficiently competent. It was a much bigger job than I realized, and they walked me through exactly what to expect, executed the job thoroughly, and left me with a functional garage. I wept when I saw it. I clean blown away by how kind and matter-of-fact everyone was. I am so grateful for their help.

The family of a close friend used the service, in a very unfortunate time. the crew who responded were top notch. they were thorough, kind. I would not know where to start! They came in, resolved the issue and I cannot recommend their services enough. Thank you!

Bio-One was easy to communicate with and did an excellent job. They accommodated site specific needs easily and charged a fair price for the quality of work.

Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. Phill was very calming on the phone, as he knew this was a difficult call that I just made. He assured me that his team was compassionate and professional, as they too had gone through this same ordeal with his own family. Knowing that he comes from a place of empathy was exactly what I needed to hear! Due to COVID-19 restrictions and social distancing guidelines, I provided a typed summary and pictures documenting the issues at hand. From there we scheduled an in-person meeting at the home, for a proper walk-through. He and his wife met me at my father’s house. They were professional, masked up, clipboard in hand and booties on the feet. Upon entering the house, they didn’t break stride due to the smell and overall disarray…they took it all in and that helped me with my internal angst. They asked numerous questions and provided varying solutions. I truly felt at ease with them and knew they had my father’s best interests in mind. Their almost 20 years of experience helped guide me through the process, even pointing out underlying issues I hadn’t even considered. Again, this was very comforting and reinforced their expertise and professionalism. As we moved forward with the cleaning job, they provided an estimate in a timely manner, had quick scheduling opportunities and were able to complete the job in less than eight hours! The cleaning team was friendly, professional and organized. They brought questions and suggestions to us, so we could quickly make calculated decisions. That said, I do recommend for the homeowner or caregiver to have a temporary ‘home base’, just outside of the home. The team moved quickly and everything was being shuffled around, so sitting at the dining table, waiting to answer questions is not the best location. Since the house is temporarily out of commission for making lunch, plan ahead and pack something or consider delivery. All trash items were staged in the driveway and items to be sorted at a later date were in the garage. When my father returned to his house, from the outside, you couldn’t tell that anyone had been there! Upon entering the home, we were greeted with clean hallways and fresh smells. It didn’t smell of vanilla, but more importantly it didn’t smell of industrial cleaning solutions. Whew! We cannot thank PDX Hoarding / Bio-One for their care, attention to detail, professionalism and empathy. They made this difficult task, easier than expected. The total bill was commensurate with the level of service provided and I was grateful for everything. In conclusion, my father was back in his home that evening and he’s in great spirits and pleased with everyone’s efforts. The house is ready to welcome family and friends for the holidays! Thank you Phill and Angela! Regards, Sean & Erin O.

I contacted Bio-One to assess cleaning and decontaminating the attic and basement of my home from years of undetected rodent infestation. And when I say cleaned out, I mean they removed and disposed of all debris, insulation, and unwanted junk from these areas. He then sanitized both areas with a decontamination enzyme, cleaning shelves/floors/attic beams, even the basement crawlspace. Phil the owner did the work himself, and was a pleasure to work with. All I had to do was mark the items in the basement I wanted to keep, and he took care of the rest, saving me from conducting hazardous cleaning work. Phil was very professional and respectful of both me and my home, and understanding, and he worked very fast (took less than 2 days total). Unlike another company I contacted to do the same work, Bio-One used an effective combination of decontamination/deodorizing products (not just something to mask the odor) as well as and enzyme product to further clean/decontaminate the beams and floors. On top of all that, they removed all the random boxes and junk from my basement whether it was contaminated or not (bonus), and cleaned everything that was to be left behind! Phil and his assistant took steps to ensure there was no mess left behind on the way to/from the attic and basement, and wore industrial PPE gear themselves during the whole process, a mark of true professionals (trust me, you don't want someone cleaning out rodent mess without properly protecting your home as well as themselves, not doing so indicates they don't know what they are doing). I would highly recommend Bio-One if you find unwelcome critters have invaded your home, I only regret I did not call Bio-One sooner. Thank you for helping me reclaim my home, Phil!

This is the second time I have used Bio-One PDX for cleaning and I plan on using them for more projects in the future. They are professional, efficient and truly care about the work they do. I highly recommend their services; it is worth every penny.

Super professional, friendly, and communicative. Great work!

Arrived next day after calling for an appointment. Courteous. Explained everything they planned on doing. I would definitely.have them return if needed.

From the first phone call to the final clean up, everyone I came into contact with at Bio One was professional, hard working, and compassionate - the exact combination needed for our particular situation. They asked all the right questions and made sure to check in frequently to ensure timely and exceptional service. I am beyond grateful to Phil, Angela, Jacob and the entire crew at Bio One who helped our family in a very tough time. Thank you for such remarkable service!

Angela and her crew assisted today with an extreme clutter/deep clean scenario. I wish that I had contacted them months (hell, years) ago. Throughout the process -- from initially contacting them, to having an on-site appraisal/estimate, to actually carrying out the job quickly, and ahead of schedule -- they were incredibly responsive, prompt, non-judgmental, and compassionate. When they inadvertently (not their fault; faulty communication) tossed some needed bedding, they hightailed it to Target and replaced the items (including a weighted blanket that couldn't have been cheap) at their expense. They were incredible throughout the entire process; I can't sing their praises highly enough. This is the first Yelp review I've ever written (longtime lurker, first time reviewer). That's how impressed I am. They've truly given me a fresh start.