Thank you for trusting us.
We're ready to serve you!

A while back I had some rats take up residence in my garage, which is giant and mostly unused other than as a storage space. I had pest control come help me eliminate the guests but their party signs remained. After diligent research on safely handling rat droppings, I suited up with my $100 of PPE and gear and went to get to work on what I thought would be an unpleasant but manageable Sunday afternoon task. Thirty minutes in, I was ugly-crying into my half-face respirator mask on the garage floor, and clicked the first result that came up on a google search for help. I am beyond grateful that I ended up with the team that came to help a few days later. They were the most incredibly combination of compassionately kind, and masterfully, efficiently competent. It was a much bigger job than I realized, and they walked me through exactly what to expect, executed the job thoroughly, and left me with a functional garage. I wept when I saw it. I clean blown away by how kind and matter-of-fact everyone was. I am so grateful for their help.

Given the kind of work that Bio-One does -- cleaning-up horrendous messes -- they're not likely to get a lot of customers who will write reviews on Yelp. That's a shame, because these wonderful people deserve mountains of praise for what they do and the great way they do it. I had a relative who needed their services recently and we found Bio-One's entire crew to embody all the good adjectives: professional, kind -- so, so, kind --, honest, caring, patient, fast, thorough ... I could go on. Most of all, they enjoy helping people and bring a lot of heart to what they do and that made the hard work easier to bear. On a more tactical level, they use mostly their own employees, not day laborers. That's a major reason we chose them and, I think, that has much to do with how thrilled we are with their work. So, if you are in the unfortunate position of needing their kind of services, then you have my sympathies and one emphatic recommendation to use Bio-One.

This company blew me away with their excellent service, but even more with the compassionate way they provided cleanup of a tragic event so the parents would not have to face the carnage. I would never use a different company if I ever needed one in the future. This family owned company really cares about the people they serve. I would recommend them for any job. Cleanliness with Care and Compassion. You won't find this anywhere else at this level.

Bio-One PDX was there for us during the worst week of our lives. They provided compassionate, efficient, and professional crime scene clean-up. Phone communication regarding scheduling and services was excellent. They were able to work directly with property management for access in order to make things easier for us during this difficult time. The cost was very reasonable as well.

The people at Bio-One PDX are fast, efficient, and extremely flexible! They were also very professional and did a wonderful job cleaning and making our family members house looks great. Phil and his team are kind, empathetic and made us very comfortable during the cleaning process. The best part is they guarantee their work. Hard to find a company like this one. Hats off to Phil's team, they do an amazing job. Would highly recommend!

Super professional, friendly, and communicative. Great work!

I contacted Bio-One to assess cleaning and decontaminating the attic and basement of my home from years of undetected rodent infestation. And when I say cleaned out, I mean they removed and disposed of all debris, insulation, and unwanted junk from these areas. He then sanitized both areas with a decontamination enzyme, cleaning shelves/floors/attic beams, even the basement crawlspace. Phil the owner did the work himself, and was a pleasure to work with. All I had to do was mark the items in the basement I wanted to keep, and he took care of the rest, saving me from conducting hazardous cleaning work. Phil was very professional and respectful of both me and my home, and understanding, and he worked very fast (took less than 2 days total). Unlike another company I contacted to do the same work, Bio-One used an effective combination of decontamination/deodorizing products (not just something to mask the odor) as well as and enzyme product to further clean/decontaminate the beams and floors. On top of all that, they removed all the random boxes and junk from my basement whether it was contaminated or not (bonus), and cleaned everything that was to be left behind! Phil and his assistant took steps to ensure there was no mess left behind on the way to/from the attic and basement, and wore industrial PPE gear themselves during the whole process, a mark of true professionals (trust me, you don't want someone cleaning out rodent mess without properly protecting your home as well as themselves, not doing so indicates they don't know what they are doing). I would highly recommend Bio-One if you find unwelcome critters have invaded your home, I only regret I did not call Bio-One sooner. Thank you for helping me reclaim my home, Phil!

My experience with Bio-One, from start to finish, was the best. I had no idea what a (damp) basement clean out would cost, but it had to be done. Phil and Angela were kind, realistic, prompt, worked with me to get it into my budget, and then did it in one day with hustle. They're good, good people, running a family-owned business that really cares. Five stars.

Bio-One did a deep clean and rodent extraction of our storage facility. They were great! Everything was removed, sanitized, re-arranged and returned to the storage unit. The staff were friendly, set on their jobs, and very helpful. I would recommend to others.

Arrived next day after calling for an appointment. Courteous. Explained everything they planned on doing. I would definitely.have them return if needed.