Portland Odor Removal 

Unbelievable kindness! Gentle souls who were compassionate and integral; they worked hard to do the job and ease our stress. It is more than a season of kindness; it is clearly a business that cares about the service they provide and the people they serve … what a rare blessing! Thank you!!!

Bio-One was easy to communicate with and did an excellent job. They accommodated site specific needs easily and charged a fair price for the quality of work.

I don't often write reviews but Angela, Phil and their team at Bio-One need to be called out for being an amazing, responsive, caring company. A week before Christmas there was an emergency situation that I was made aware of. A situation that needed to be urgently addressed. I live in Boston and the cleanup that needed to be done was in Portland, Oregon. I called Bio-One first on a weekend. This was a hoarding and bio-hazard clean-up. Amazingly, with only 1 days notice they made time for my situation immediately. I flew in to Portland on the Monday night and they were at the location to greet me Tuesday morning. They were on-time, kept to the pricing quotes, were compassionate and thoughtful about what to dispose of and what to keep. They sent pictures and helped me through processing what was happening. I can't say enough good words about this company and the owners. Thank you.

The Bio-One team did an amazing job and completely transformed my apartment in just a few hours! I was in awe. They were thoughtful and thorough and worked well together in a small space with a lot of stuff. They were able to tackle tasks without needing direction and always asked questions when they weren't sure. I highly recommend them.

My experience with Bio-One, from start to finish, was the best. I had no idea what a (damp) basement clean out would cost, but it had to be done. Phil and Angela were kind, realistic, prompt, worked with me to get it into my budget, and then did it in one day with hustle. They're good, good people, running a family-owned business that really cares. Five stars.

Society does not teach us that an unattended death is possible, and how challenging it can be. Phill, Angela and their team went above and beyond in their professionalism, courtesy, empathy, compassion, and thorough response to a clean up of a rental apartment after my mother died. A simple example of their care is that Phill reminded me gently that I did not have to re-enter the apartment while it was still a bio-hazard site, I could instead wait a few feet away in the hall as he let himself in. This thoughtfulness ran through all of their efforts to check with me and the landlord about the clean up and restoration process. I hired them for a phase 1 bio-hazard clean up and then for a phase 2 removal of items/deep clean. I don't have words to express how grateful I am for their support through these services at this difficult time. In the property manager's words: "they made it easy for us to replace the carpet and linoleum; there's not a lot to say in the walk through as they left it so clean...they even cleaned the blinds, wow (admiration in his voice as he lowered and raised them". I recommend them with all my gratitude.

Angela and her crew assisted today with an extreme clutter/deep clean scenario. I wish that I had contacted them months (hell, years) ago. Throughout the process -- from initially contacting them, to having an on-site appraisal/estimate, to actually carrying out the job quickly, and ahead of schedule -- they were incredibly responsive, prompt, non-judgmental, and compassionate. When they inadvertently (not their fault; faulty communication) tossed some needed bedding, they hightailed it to Target and replaced the items (including a weighted blanket that couldn't have been cheap) at their expense. They were incredible throughout the entire process; I can't sing their praises highly enough. This is the first Yelp review I've ever written (longtime lurker, first time reviewer). That's how impressed I am. They've truly given me a fresh start.

Very efficient, thorough and communicative experience. Highly recommend!

I've known Phill and Angela Kirton for a few years now and find them as caring kindhearted people definitely putting the customer first. I highly recommend them.

Angie and Phill are kind, compassionate and professional. They have helped two of my clients. Both were so afraid to reach out for help, due to feeling ashamed of their situation. Phill and Angie treated them with respect and dignity. One situation was urgent and they were able to come out the same day to remediate 10 years' worth of damage. Both clients were so relieved and grateful for Angie and Phill's help! Past the final roadblock, my clients were able to put their homes on the market.