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Amazing job. Very friendly and professional. Made a stressful time doable

Society does not teach us that an unattended death is possible, and how challenging it can be. Phill, Angela and their team went above and beyond in their professionalism, courtesy, empathy, compassion, and thorough response to a clean up of a rental apartment after my mother died. A simple example of their care is that Phill reminded me gently that I did not have to re-enter the apartment while it was still a bio-hazard site, I could instead wait a few feet away in the hall as he let himself in. This thoughtfulness ran through all of their efforts to check with me and the landlord about the clean up and restoration process. I hired them for a phase 1 bio-hazard clean up and then for a phase 2 removal of items/deep clean. I don't have words to express how grateful I am for their support through these services at this difficult time. In the property manager's words: "they made it easy for us to replace the carpet and linoleum; there's not a lot to say in the walk through as they left it so clean...they even cleaned the blinds, wow (admiration in his voice as he lowered and raised them". I recommend them with all my gratitude.

This company's communication was top tier. They responded incredibly quickly, listened in detail to my explanation, and gave candid and cost-saving advice to just remove and replace some carpet and padding instead of hiring them to remove odor. Thank you!

We had someone leave us a biological gift overnight at the front door of my office. These guys were great to work with and had a crew onsite asap. I hope to not go through the same experience again, but if it happens I will immediately call these guys again.

My Mother's house was in really bad shape after my stepfather passed away (he was a hoarder and the house developed a rodent problem). We were really impressed with how sensitive and respectful they were to our wants and needs. They did a THOROUGH job, in good time and worked with OUR schedule. Whenever we asked a question, it was answered. We never felt like we were being judged or looked down upon. I really don't think there are enough words to convey how great they are to work with.

Given the kind of work that Bio-One does -- cleaning-up horrendous messes -- they're not likely to get a lot of customers who will write reviews on Yelp. That's a shame, because these wonderful people deserve mountains of praise for what they do and the great way they do it. I had a relative who needed their services recently and we found Bio-One's entire crew to embody all the good adjectives: professional, kind -- so, so, kind --, honest, caring, patient, fast, thorough ... I could go on. Most of all, they enjoy helping people and bring a lot of heart to what they do and that made the hard work easier to bear. On a more tactical level, they use mostly their own employees, not day laborers. That's a major reason we chose them and, I think, that has much to do with how thrilled we are with their work. So, if you are in the unfortunate position of needing their kind of services, then you have my sympathies and one emphatic recommendation to use Bio-One.

Angela and her crew assisted today with an extreme clutter/deep clean scenario. I wish that I had contacted them months (hell, years) ago. Throughout the process -- from initially contacting them, to having an on-site appraisal/estimate, to actually carrying out the job quickly, and ahead of schedule -- they were incredibly responsive, prompt, non-judgmental, and compassionate. When they inadvertently (not their fault; faulty communication) tossed some needed bedding, they hightailed it to Target and replaced the items (including a weighted blanket that couldn't have been cheap) at their expense. They were incredible throughout the entire process; I can't sing their praises highly enough. This is the first Yelp review I've ever written (longtime lurker, first time reviewer). That's how impressed I am. They've truly given me a fresh start.

Bio-One did a deep clean and rodent extraction of our storage facility. They were great! Everything was removed, sanitized, re-arranged and returned to the storage unit. The staff were friendly, set on their jobs, and very helpful. I would recommend to others.

My experience with Bio-One, from start to finish, was the best. I had no idea what a (damp) basement clean out would cost, but it had to be done. Phil and Angela were kind, realistic, prompt, worked with me to get it into my budget, and then did it in one day with hustle. They're good, good people, running a family-owned business that really cares. Five stars.

Bio-One PDX helped me through a difficult situation with ease and expediency. I am forever grateful to them for their assistance. Highly recommended.