Portland Biohazard Cleanup Service 

My experience with Bio-One, from start to finish, was the best. I had no idea what a (damp) basement clean out would cost, but it had to be done. Phil and Angela were kind, realistic, prompt, worked with me to get it into my budget, and then did it in one day with hustle. They're good, good people, running a family-owned business that really cares. Five stars.

I contacted Bio-One to assess cleaning and decontaminating the attic and basement of my home from years of undetected rodent infestation. And when I say cleaned out, I mean they removed and disposed of all debris, insulation, and unwanted junk from these areas. He then sanitized both areas with a decontamination enzyme, cleaning shelves/floors/attic beams, even the basement crawlspace. Phil the owner did the work himself, and was a pleasure to work with. All I had to do was mark the items in the basement I wanted to keep, and he took care of the rest, saving me from conducting hazardous cleaning work. Phil was very professional and respectful of both me and my home, and understanding, and he worked very fast (took less than 2 days total). Unlike another company I contacted to do the same work, Bio-One used an effective combination of decontamination/deodorizing products (not just something to mask the odor) as well as and enzyme product to further clean/decontaminate the beams and floors. On top of all that, they removed all the random boxes and junk from my basement whether it was contaminated or not (bonus), and cleaned everything that was to be left behind! Phil and his assistant took steps to ensure there was no mess left behind on the way to/from the attic and basement, and wore industrial PPE gear themselves during the whole process, a mark of true professionals (trust me, you don't want someone cleaning out rodent mess without properly protecting your home as well as themselves, not doing so indicates they don't know what they are doing). I would highly recommend Bio-One if you find unwelcome critters have invaded your home, I only regret I did not call Bio-One sooner. Thank you for helping me reclaim my home, Phil!

I don't often write reviews but Angela, Phil and their team at Bio-One need to be called out for being an amazing, responsive, caring company. A week before Christmas there was an emergency situation that I was made aware of. A situation that needed to be urgently addressed. I live in Boston and the cleanup that needed to be done was in Portland, Oregon. I called Bio-One first on a weekend. This was a hoarding and bio-hazard clean-up. Amazingly, with only 1 days notice they made time for my situation immediately. I flew in to Portland on the Monday night and they were at the location to greet me Tuesday morning. They were on-time, kept to the pricing quotes, were compassionate and thoughtful about what to dispose of and what to keep. They sent pictures and helped me through processing what was happening. I can't say enough good words about this company and the owners. Thank you.

I've known Phill and Angela Kirton for a few years now and find them as caring kindhearted people definitely putting the customer first. I highly recommend them.

Angela Kirton is a delight to work with. She is responsive, compassionate, responsible and a true expert in her field of complex clean up projects. Privacy was promised and carried out by her and her team. She stayed in contact from start to finish, giving assurance that the job would be completed on time, with thoroughness. I would highly recommend this company.

I can't say enough good things about this company. All of the people are so compationate, attentive and thoughtful. They were on top of things from the first day of contact through the last. I would never consider working with another company for this type of cleanup and will definitely recommend them to anyone who is looking for an excellent outcome. Thank you again Bio-One!!

Given the kind of work that Bio-One does -- cleaning-up horrendous messes -- they're not likely to get a lot of customers who will write reviews on Yelp. That's a shame, because these wonderful people deserve mountains of praise for what they do and the great way they do it. I had a relative who needed their services recently and we found Bio-One's entire crew to embody all the good adjectives: professional, kind -- so, so, kind --, honest, caring, patient, fast, thorough ... I could go on. Most of all, they enjoy helping people and bring a lot of heart to what they do and that made the hard work easier to bear. On a more tactical level, they use mostly their own employees, not day laborers. That's a major reason we chose them and, I think, that has much to do with how thrilled we are with their work. So, if you are in the unfortunate position of needing their kind of services, then you have my sympathies and one emphatic recommendation to use Bio-One.

This is the second time I have used Bio-One PDX for cleaning and I plan on using them for more projects in the future. They are professional, efficient and truly care about the work they do. I highly recommend their services; it is worth every penny.

Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. Phill was very calming on the phone, as he knew this was a difficult call that I just made. He assured me that his team was compassionate and professional, as they too had gone through this same ordeal with his own family. Knowing that he comes from a place of empathy was exactly what I needed to hear! Due to COVID-19 restrictions and social distancing guidelines, I provided a typed summary and pictures documenting the issues at hand. From there we scheduled an in-person meeting at the home, for a proper walk-through. He and his wife met me at my father’s house. They were professional, masked up, clipboard in hand and booties on the feet. Upon entering the house, they didn’t break stride due to the smell and overall disarray…they took it all in and that helped me with my internal angst. They asked numerous questions and provided varying solutions. I truly felt at ease with them and knew they had my father’s best interests in mind. Their almost 20 years of experience helped guide me through the process, even pointing out underlying issues I hadn’t even considered. Again, this was very comforting and reinforced their expertise and professionalism. As we moved forward with the cleaning job, they provided an estimate in a timely manner, had quick scheduling opportunities and were able to complete the job in less than eight hours! The cleaning team was friendly, professional and organized. They brought questions and suggestions to us, so we could quickly make calculated decisions. That said, I do recommend for the homeowner or caregiver to have a temporary ‘home base’, just outside of the home. The team moved quickly and everything was being shuffled around, so sitting at the dining table, waiting to answer questions is not the best location. Since the house is temporarily out of commission for making lunch, plan ahead and pack something or consider delivery. All trash items were staged in the driveway and items to be sorted at a later date were in the garage. When my father returned to his house, from the outside, you couldn’t tell that anyone had been there! Upon entering the home, we were greeted with clean hallways and fresh smells. It didn’t smell of vanilla, but more importantly it didn’t smell of industrial cleaning solutions. Whew! We cannot thank PDX Hoarding / Bio-One for their care, attention to detail, professionalism and empathy. They made this difficult task, easier than expected. The total bill was commensurate with the level of service provided and I was grateful for everything. In conclusion, my father was back in his home that evening and he’s in great spirits and pleased with everyone’s efforts. The house is ready to welcome family and friends for the holidays! Thank you Phill and Angela! Regards, Sean & Erin O.

From the first call through every interaction and detail afterwards, I felt that we had made exactly the right choice choosing Bio-One. They were patient and kind during a difficult situation, and they were the epitome of professionalism. They worked very hard, with a smile and with generosity, to help us with a tough job. They arrived on time, they communicated well, they knew exactly what they were doing, and the results seem like a miracle. Thank you, Bio-One!