Lifting the load:
Portland Hoarding Cleaning Services

I can't say enough good things about this company. All of the people are so compationate, attentive and thoughtful. They were on top of things from the first day of contact through the last. I would never consider working with another company for this type of cleanup and will definitely recommend them to anyone who is looking for an excellent outcome. Thank you again Bio-One!!

This is the second time I have used Bio-One PDX for cleaning and I plan on using them for more projects in the future. They are professional, efficient and truly care about the work they do. I highly recommend their services; it is worth every penny.

We were very impressed with the two young men who came to deep clean a bedroom that had not been used for a while. They did everything very well down to the walls and floor. They were efficient and fast and had the project done in a timely fashion . They cleaned up after themselves in all areas and did a splendid job. We would highly recommend them to any other friend or relative. The company as a whole were excellent at giving timely information about what would happen and when it would be done. They were very accommodating as to dates and time. Overall, based on their work ethic and quick response, I would recommend them to others who may need the same services. Judy Castellano

Great work ethic from both crew members! They did an excellent job and I would recommend this service to anyone with my similar situation! Thank you so much! Now, I can open my shed and not feel like some varmint is going to scare me to death! Two thumbs up for sure!! The shed was thoroughly cleaned, disinfected and contents that were contaminated were thrown away and the remaining items were organized and put back by the workers. Glad I found your organization.

Very efficient, thorough and communicative experience. Highly recommend!

A while back I had some rats take up residence in my garage, which is giant and mostly unused other than as a storage space. I had pest control come help me eliminate the guests but their party signs remained. After diligent research on safely handling rat droppings, I suited up with my $100 of PPE and gear and went to get to work on what I thought would be an unpleasant but manageable Sunday afternoon task. Thirty minutes in, I was ugly-crying into my half-face respirator mask on the garage floor, and clicked the first result that came up on a google search for help. I am beyond grateful that I ended up with the team that came to help a few days later. They were the most incredibly combination of compassionately kind, and masterfully, efficiently competent. It was a much bigger job than I realized, and they walked me through exactly what to expect, executed the job thoroughly, and left me with a functional garage. I wept when I saw it. I clean blown away by how kind and matter-of-fact everyone was. I am so grateful for their help.

Given the kind of work that Bio-One does -- cleaning-up horrendous messes -- they're not likely to get a lot of customers who will write reviews on Yelp. That's a shame, because these wonderful people deserve mountains of praise for what they do and the great way they do it. I had a relative who needed their services recently and we found Bio-One's entire crew to embody all the good adjectives: professional, kind -- so, so, kind --, honest, caring, patient, fast, thorough ... I could go on. Most of all, they enjoy helping people and bring a lot of heart to what they do and that made the hard work easier to bear. On a more tactical level, they use mostly their own employees, not day laborers. That's a major reason we chose them and, I think, that has much to do with how thrilled we are with their work. So, if you are in the unfortunate position of needing their kind of services, then you have my sympathies and one emphatic recommendation to use Bio-One.

Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. Phill was very calming on the phone, as he knew this was a difficult call that I just made. He assured me that his team was compassionate and professional, as they too had gone through this same ordeal with his own family. Knowing that he comes from a place of empathy was exactly what I needed to hear! Due to COVID-19 restrictions and social distancing guidelines, I provided a typed summary and pictures documenting the issues at hand. From there we scheduled an in-person meeting at the home, for a proper walk-through. He and his wife met me at my father’s house. They were professional, masked up, clipboard in hand and booties on the feet. Upon entering the house, they didn’t break stride due to the smell and overall disarray…they took it all in and that helped me with my internal angst. They asked numerous questions and provided varying solutions. I truly felt at ease with them and knew they had my father’s best interests in mind. Their almost 20 years of experience helped guide me through the process, even pointing out underlying issues I hadn’t even considered. Again, this was very comforting and reinforced their expertise and professionalism. As we moved forward with the cleaning job, they provided an estimate in a timely manner, had quick scheduling opportunities and were able to complete the job in less than eight hours! The cleaning team was friendly, professional and organized. They brought questions and suggestions to us, so we could quickly make calculated decisions. That said, I do recommend for the homeowner or caregiver to have a temporary ‘home base’, just outside of the home. The team moved quickly and everything was being shuffled around, so sitting at the dining table, waiting to answer questions is not the best location. Since the house is temporarily out of commission for making lunch, plan ahead and pack something or consider delivery. All trash items were staged in the driveway and items to be sorted at a later date were in the garage. When my father returned to his house, from the outside, you couldn’t tell that anyone had been there! Upon entering the home, we were greeted with clean hallways and fresh smells. It didn’t smell of vanilla, but more importantly it didn’t smell of industrial cleaning solutions. Whew! We cannot thank PDX Hoarding / Bio-One for their care, attention to detail, professionalism and empathy. They made this difficult task, easier than expected. The total bill was commensurate with the level of service provided and I was grateful for everything. In conclusion, my father was back in his home that evening and he’s in great spirits and pleased with everyone’s efforts. The house is ready to welcome family and friends for the holidays! Thank you Phill and Angela! Regards, Sean & Erin O.