UtahDecomposition/Undiscovered Death

No matter what the job, this is the team you want to do it!! The team at Bio-one Utah are one of the most compassionate, hardworking groups I have had the pleasure of working with. It is evident in the way they conduct themselves that they truly understand and appreciate the value of the work they perform and how it impacts their clients. They definitely take pride in what they do and it shows every step of the way. They came to clean my mothers house out of a mouse infestation and clutter. With every item they touched, they demonstrated care and caution for their value and meaning they may have to her. When I met with Joe to do the assessment I knew I picked the right company. He took his time and was very thorough to ensure all my needs were met and questions answered. The morning of the job they were prompt, professional and ready to work. Joe, Chad and Jared worked hard, fast and diligently to get the job done and to do it right. They kept me with them to ensure I understood what was going on and treated me as an asset in completing the job. Due to the level of mess a deep house clean to get everything ready to live in was necessary. Chad and Tiffany came back and worked tirelessly to make it shine. I am thoroughly impressed with what they did and will always recommend them should the need be there.

The team at Bio-One was amazing from the time I got on the phone with Joe, to when Chad and Roxanne left our house. Joe answered every question I had and many I didn't know I needed to ask. Their compassion and understanding for our situation was felt right off the bat. We got a text letting us know they had a team on standby and they were there for us. Thanks for everything!

We called the owner Joe to come and give us a bid on some cat urine damage in a rental property. He answered his phone promptly and was available within a couple of days. On the day of our appointment he was called in to clean up a homicide which obviously takes priority and was going to be late. He made sure to call ahead of time to reschedule and came out that same day after regular business hours. I appreciate his follow through. He even offered advice on how we can treat it ourselves if we choose to do so. Great experience and we will definitely recommend him to all our friends and neighbors!

Joe did a professional job and acted quickly.

Dealing with the trauma of death is hard enough on any family member. Being responsible for any Bio cleanup, immediately following the loss of a loved one, is something no family member should ever have to do. When our family found ourselves in this situation we called Bio-One. The team at Bio-One quickly responded to our need’s in a compassionate and professional manner. Joe took care of everything required, without involving the family, and maintained a level of respect and dignity for our situation throughout the entire process. Bio-One made this unthinkable task manageable, without adding any further distress to our family, and for this we couldn’t be more impressed or thankful.

We had an awesome experience with Joe at Bio-One when we went to move our furniture and other belongings out of storage and discovered that mice had gotten in and gone crazy in there. He was extremely helpful in helping us determine what was safe to keep, what wasn’t, and how how to safely clean those items that we did keep. He was very honest as well, and chose to educate us on proper clean-up rather than take advantage and charge us for services that we didn’t need. What a gift his expertise is to the community! Would 100% recommend for any hazardous clean-up situations.

My father in law passed away in his sleep and it was about a week and a half before he was found. Bio one came in less than an hour from our call and were extremely professional and sympathetic to our needs. They helped us every step of the way and were very patient on receiving payment as it was covered under his homeowners insurance. I would recommend Joe Ava his people to anyone that needs their services. 5 stars all the way from us.

I called Bio-one with some questions regarding odor removal from my house. They promptly answered the phone, and offered professional advice and recommendations for me. I appreciate the professional advice, it goes a long way when a company offers this, and seems to be lost in most other trades. Much appreciated Bio-One!

My issue was a huge mouse infestation. The crew who came to my house were amazing. They were very thorough and very compassionate about my things. They understand the impact of the job that they are doing and realize that many items have sentimental value. They were very careful as they cleaned making sure that the things that they were handling was done with care. The crew who came was Joe (the owner), Chad, Jared, and Tiffany. I can highly recommend them.