Don’t expect a machine when you call us. We’ll be ready and waiting for you. 24/7 access from a local company means quick response times whenever you need them.
We’ll tailor the cleaning plan to your needs
Our professional crews understand hoarding is personal. This is why we tailor each project around the client. By doing so, we gain trust and complete the task at hand.
Then provide peace of mind
95% of what we do is covered by insurance. We don’t ask for payment until after the job is done. Plus, we deal directly with the insurance companies for you. You can’t lose.
John and Jen, I can't find the words to express how grateful I am. What can you say to people who have given you back your life, for that is what you've done. I had been working on my depression for years and realized I couldn't continue to live this way. You and your amazing crew have done something that I could have never have accomplished on my own. I am beyond thrilled with lthe change you have brought into my life. I am AMAZED! Thank you, thank you, thank you!
Lisa Williams, Charlotte, 05/05/2019
As a hoarder I feel a lot of guilt and shame. The team did not make Me feel judged. They were very kind and professional. They Did an excellent job. My house looks amazing now.
Bea Eaton, Charlotte, 02/16/2022
My husband and I are grateful and amazed by this professional cleaning service. We had a need and they really helped us. I would not hesitate to use Bio One’s services. They were professional, on-time, reliable, and reasonable.
Michelle Ramsey, Charlotte, 02/01/2022
We had BioO-One clean out a newly purchased house that had been left in a horrible state. They scheduled the job very quickly (about 1 week) and completed the job in less that a day. We will definitely use them again.
Deena Campbell, Charlotte, 09/30/2021
My nephew's house needed sanitizing after his covid death. We were very pleased with the job that was done. We felt safe (from covid germs) entering the houses. Thank you for answering all of our questions and alleviating all of our concerns!
Debbie DeLugo, Charlotte, 11/05/2021
Absolutely phenomenal people and service! They came the same day I contacted them to do a deep clean, disinfect and sanitize in a residence where Covid patient had been. I have already recommended this company to several individuals as well as a doctors office. If you need this type of service - you've found the right place...don't hesitate.
Cathy Newsome, Charlotte, 08/14/2021
Bio-One cleaned one of our relatives hoarder house. What they did in 7 hours was beyond miraculous. I thought it would take days! They were quick and very efficient. We could not have asked for more. The cost was very reasonable considering all that had to be done. I highly recommend this business!
Pamela Beam, Charlotte, 08/17/2021
Lynda was extremely professional and responsive. She was able to cleanup our house and was a bright spot in an otherwise dark day. Highly recommend!
Debbie Barabe, Charlotte, 08/25/2021
This company is amazing and so is the staff. There are not enough words to describe how happy I am with the job they did. We had a awful cat urine odor and it seemed like there was no way to remove the odor. We contacted and hired Bio-One and the smell is gone. The work was amazing and the staff was so helpful. They walked us through the entire process. I would recommend them. They were very pleasing to work with. And I am so happy the odor is gone.
Stephanie Pruett, Charlotte, 04/05/2021
I was so impressed with their services. I’ve been struggling with depression for a while now which ended up spilling over into “depression house”. I contacted BioOne and within hours of filling out their online contact form they had returned my email. A lead came out a couple days later to take a tour and give me a free estimate. She was so kind and compassionate, really taking the time to get to know me, my goals and what brought me to using their services. The next week they were ready to roll (though they totally could have started earlier had my work schedule allowed it). The whole crew was amazing. Kind, funny, and VERY hard workers!! You can definitely tell they all take this job as more of a calling than just a job. In 2 days they took my home from embarrassing depression house to a squeaky clean sanctuary. I am so incredibly grateful for this company and their fabulous team!!
Leigh Barnhill, Charlotte, 05/11/2021
After my father-in-law passed away, we were left with the daunting job of cleaning out his house and yard, both full of a lifetime of accumulated things. We met with John, one of the owners of Bio-One, and he immediately put our minds at ease. They were able to remove all items and clean the house so it was move-in ready in just 2 days. Not only were they very efficient and thorough, but every member of their team was extremely considerate and respectful. I can not say enough good things about them! And, I am so grateful that they were able to donate all my father-in-law's items that were still in good condition. I highly, highly recommend John, Jennifer, and the entire team.
Sara Bergman, Charlotte, 01/26/2021
Bio-One did an outstanding job in helping us declutter and clean after 40 years of accumulating "stuff." Ruth and her team were excellent and very professional as well as empathetic in helping us. Highly recommended.
Bobby Clark, Charlotte, 06/23/2021
I had an unfortunate personal emergency that required their services. They came out the same day that I called. John & Jen were professional and kind during this sensitive and difficult time. They were quick to respond and kept me in the loop throughout the process. They did an amazing and thorough job. I highly recommend them.
Loren Buck, Charlotte, 07/06/2021
These are the most amazing people ever! I didn't know true bliss until I had the absolute pleasure of working with Bio-one. I would take a bullet for these people! I love them, and my home looks absolutely PERFECT. Changed my life!
Rachel Brown, Charlotte, 05/21/2021
They helped me tremendously. They were very efficient in getting all of my problem areas out of my home. They knew my main goal that I was after and helped me achieve it. They were available at any time for any questions and weren't judgmental. They did a 180 on my house and helped me overcome issues I wouldn't have been able to accomplish alone. They took a bunch of trash items to the landfill for me and recommended a new flooring company to work with as well. They have even answered numerous questions even after the job was completed. Thank you Jen and John so much for helping me through my transition! I greatly appreciate it! I would recommend them to friends and family and if I ever need them again, I won't hesitate to call. Thank you again! You did a wonderful job!
Sarahkate Martin, Charlotte, 04/28/2020
I had a great experience with Bio-One. I needed to remove a persistent odor and, although the source of odor was not created by a traumatic event, Bio-One was the perfect team for the job! They removed the carpet, cleansed the air/space and offered additional recommendations for other ways to mitigate odor. I HIGHLY recommend Bio-One!
Kimberly Christopher, Charlotte, 02/01/2021
Emptied contents I'll be home and cleaned. On time and did a great job! Good communication
Lauri Hyland, Charlotte, 12/31/2021
I had no idea decomposition cleanup was such a thing. My family and I are forever grateful for bio-one who were patience and professional at a difficult time. We would have never been able to clean up such a thing ourselves. Thank you.
Ty Carter, Charlotte, 05/04/2021
I had Bio-One come and clean the floors in my garage after housing 10 puppies that made a mess. They were on time, very professional and super nice!! I would highly recommend them to my family and friends
Jennifer Sanford, Charlotte, 12/08/2020
We highly recommend this company; they transformed our house back into a home. Jen and her team were excellent from start to finish. Nobody wants to have to call a company like this but if you need help in your space call them they were respectful, understanding as well as motivated to get the job done. We are forever grateful
Phifer Family, Charlotte, 10/03/2019
Prompt courteous service. Employee integrity appreciated; when they unearthed a valuable silver tray that somehow had gotten into the throw-away pile they queried me for approval and I was able to keep it. Solid work.
Donald Beagle, Charlotte, 05/03/2021
I cannot say enough about how kind and supportive the Bio-One team, especially owner Jen, was during a clean-up for a family member in the Charlotte area. They were incredibly thorough in their efforts and Jen was able to connect us with additional outside resources to assist. I highly recommend this organization.
Catherine Robinson, Charlotte, 09/13/2019
Jen and John did an amazing job with helping to clean my mother's condo. They made suggestions/referrals where needed, and were the upmost professionals. I highly recommend their services.
Alicia Fogle, Charlotte, 12/19/2019
Fast & efficient. Great people to work with in a tough situation.
Judy Hall, Charlotte, 09/14/2021
They helped clean some very emotionally sensitive things for my family. They took extreme care and placed emphasis on providing this service to my family in a very meaningful way. Very professional - highly recommend.
Justin Rowley, Charlotte, 12/28/2019
My apartment was bad but Bio One solved my problem and even worked with me to pay it off. It seemed like the cavalry turned out to help there were so many people here. I felt no judgement whatsoever. I highly recommend this wonderful comapny
Brian G, Charlotte, 10/01/2020
Very professional, conscientious and compassionate. Could not have asked for a better experience. I highly recommend Jen, John and the Bio-One team for your most challenging hoarding or crime scene cleaning situation.
Heather Cummings, Charlotte, 02/05/2019
I had a break in at my business and they came and restored everything back to original form. They were on time, understanding and very professional. I would recommend them to anyone.
Latasha Watkins, Charlotte, 07/27/2020
Such a great, extremely nice, professional team! So nice and cleaned up my attic wonderfully! Extremely responsive and reliable!
Jayme P, Charlotte, 02/18/2020
Very prompt, professional, and polite! The crew was also knowledgeable about the process and answered all questions.
Linda Williams, Charlotte, 11/06/2020
Great friendly company, there service techs we’re fantastic, and the owners are so courteous and friendly definitely recommend 10/10!!
Blaze Benton, Charlotte, 10/19/2020
Thank you so much for providing a proactive COVID-19 cleaning to my home.
MAXIE GASTON, Charlotte, 05/23/2020
Bio-One did a great job! I highly recommend them.
Jonathan Matthews, Charlotte, 04/07/2020
My family and I cannot speak highly enough of the Bio-One team! We unfortunately lost our Mother and Grandmother not too long apart, leaving my brother and I with two houses and no clue where to start. John and Jen took all of our worries away - from the very start! They helped us during an extremely emotional time to go through, organize, and donate all items in both houses in a respectful but timely manner! I must mention that they have a long list of outstanding charities for which they can donate items! The loss of our Mother was sudden and their team was very kind in helping us with the sentimental and emotional aspects of the project. We felt like we were going through things with family members. They are also extremely trustworthy! While my brother and I were dealing with funeral arrangements, they found a pretty good chuck of cash in one home and called us immediately. In this world, that is unfortunately a rare thing. I will forever recommend Bio-One to anyone who needs their services! Thank you John, Jen, and your awesome teams!
Lindsay Dobson, Charlotte, 05/03/2019
Removed blood stains
Larry Master, Charlotte, 04/01/2021
Bio One is a professional organization of very human, compassionate people. They understand the business they’re in & the emotional issues that attach to many clean-up situations. They did what they said they’d do, they did on time, & stayed in close communication. I hope not to need their services again, but I would call them if I did. Highly recommended.
Marc Bickler, Charlotte, 02/01/2022
Angie Vargas, Charlotte, 10/11/2021
Mike Kioroglo, Charlotte, 11/23/2020
Phyllis Foster, Charlotte, 08/19/2021
shauna McFeeley, Charlotte, 07/08/2020
Arie Dowe, Charlotte, 12/03/2020
Josh Hartness, Charlotte, 10/05/2020
LaSonya Williams, Charlotte, 06/02/2021
John Symons, Charlotte, 08/19/2021
Steve Gamble, Charlotte, 09/08/2021
Diane Penley, Charlotte, 08/25/2021
Maria Elkins, Charlotte, 09/07/2021
Sheila Deese, Charlotte, 01/04/2021
Jeffrey Trepel, Charlotte, 10/28/2021
Johnathon Brown, Charlotte, 04/02/2020
Gordon Shuford, Charlotte, 05/15/2020
excellent service, gets the job done. looks good when completed
Eric Gaines, Charlotte, 01/29/2022
They were able to do a last minute COVID disinfection at our house! Service was prompt and communication was awesome! This is a great company!
Matthew Query, Charlotte, 12/20/2021
They did an excellent job cleaning the house
Grimes Harrelson, Charlotte, 08/17/2021
Great staff. Quick response and turn around. Very positive results.
Doug Strickland, Charlotte, 07/01/2021
Prompt, professional, on time, did a good job, and reasonable.
Don Kaleel, Charlotte, 05/01/2021
Very fast turnaround. Especially helpful with insurance claim. Thank you so much..we highly recommend this company.
Holly Martha Holland Belue, Charlotte, 04/10/2021
This company is wonderful! I cannot say enough good things about them. They were thorough, efficient, and incredibly nice.
Lindsey Mullis, Charlotte, 02/16/2021
The technicians who came out to fog for Covid in our home were informative, polite, questioned which parts of the house were high traffic area when quarantined, explained what they do to sanitize first and finish with the fog spray and how long it offered protection. They were in and out the length of time explained to me by the owner when he quoted the job. The thing that impressed me the most was the rapid phone call to me after I submitted an online form for a quote - less than 5 minutes and it was on a Sat afternoon after 3 pm when I found Bio-One Charlotte in a google search. Highly recommend John and his team !
Debbie Ferguson Reynolds, Charlotte, 12/20/2020
I can’t write enough great things about the people and company Bio one! They were most of all kind with me in dealing with having to clean up my parents home! Lost them and my dog this year! Kind, On time, Thorough, Hard working, Fair pricing. Would refer them over and over!! And will always be thankful for how they helped me with a very sad and difficult situation! Grateful, Arlene!
Arlene Walker, Charlotte, 09/25/2020
Excellent service - sensitive to our situation and went above the call of duty to help us out!!
Amy M. Gross-Kehoe, Charlotte, 09/01/2020
Great team, did a professional job cleaning and sanitizing furniture stored in a storage facility!
Beverly Rao, Charlotte, 08/13/2020
Great team of people - prompt, courteous, professional. Highly recommend them!
Sioux Hodge, Charlotte, 02/03/2020
We had a fabulous experience when Bio One helped us with cleaning a very serious hoarding situation in Rock Hill. They were amazing to work with, incredibly responsive, and we couldn't recommend their services enough! Thank you, thank you, thank you!
Mackenzie Lawson Meinhold, Charlotte, 12/01/2019
John and Jen are top-notch professionals with hearts of gold! Highly recommend!
Melissa Tremble, Charlotte, 12/18/2019
Very professional, kind hearted people! Do a remarkable job!
Wayne Kiesling, Charlotte, 09/27/2019
Bio-One was amazing when we needed someone to come in to remove and dispose of a substantial amount of old carpet in a place we had purchased. You can’t find better people than Jen and John!!! So thankful for them!
Misty Mancine, Charlotte, 06/08/2019
Great people running this company - caring, compassionate, and very good service
Karen Arnold, Charlotte, 09/27/2018
They are locally owned and operated. John and Jen are honest and hard working people who have a heart to help you deal with a difficult situation in your home
Bette Christensen, Charlotte, 02/07/2019
Bio-One reps were very considerate and helpful with me as we worked through a very difficult family situation. They went above and beyond to treat us like valued customers and job was very well done. Service: Deep clean
J B, Charlotte, 05/2022
GHC Building Maintenance, Charlotte, 05/2022
They removed a house full of junk and old furniture, including an upright piano, and disposed in dumpster. They found a lot, a lot of loose change, which they handed over to me. They cleaned out the kitchen cabinets, wiped down all the interiors and exteriors of cabinets, wiped down all appliances, counters, light fixtures, floors, walls, bathrooms. It was all done efficiently and with care in about a day and a half. They kept me posted on when they would be there and when they were leaving. Really professional and very nice crew
Martha, Charlotte, 04/2022
To lose a loved one in such a horrific manner is traumatizing, I will never get those images out of my head. I can’t imagine the further trauma cleaning something up like that would have caused. What an amazing team to come in and perform such a horrific task. Kyle helped me get everything scheduled and he stayed in touch throughout the entire thing. The young lady and gentleman (forgive me yall I forgot your names) who came into our home were so kind and comforting to me, words can’t even express how grateful I am to you all for helping us in our worst moment imaginable.
Michelle Cunningham, Charlotte, 04/2022
Janine Umbel, Charlotte, 04/2022
Keith Vandegrift, Charlotte, 03/2022
stephen meinhold, Charlotte, 03/2022
The company is awesome and I would recommend them to anyone with a hoard to clean. No matter the situation